CONTACT INFORMATION
Contact
Information: Electronic mail - FOR BEST AND QUICKEST RESPONSE! We prefer to use
email to correspond about past orders, questions, etc...We check our email at
least six times a day, so it is the quickest and most efficient way to contact
us: sales@thevolumes.org. Because
we are strictly an online business (and I'm a busy mom of seven), we don't longer
have a toll free number - this helps us to cut our costs and pass the savings
on to you! There is no quicker or more efficient way for us to handle customer
service requests than email. This business is conducted out of our home, and we
prefer not to have business phone calls incoming to disrupt our family life. We
very much appreciate your understanding regarding this. Do not make returns without
emailing us for a pre-authorization! Returns made without return authorization
will be refused and returned to sender. Postal address: J.M.J. Products,
LLC 15581 W. 141 St., Olathe, KS 66062 Business Fax number: 1-815-642-4531
(for faxing documentation documents only! Do not fax customer service requests,
questions about your order, problems with your order, etc! Please use email for
these concerns - you will get a much faster response!)
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